Serena Grossmann

Business Manager/HR Administrator Dedicated and technically skilled professional with 35-year business experience with proven capability as a Business Manager, HR Administrator, Accounting Manager, Executive Assistant and Travel Agent.

Excel in Resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and profitability.

Advanced computer skills in MS Office Suite, Great Plains, TRAMS, Lone Wolf, QuickBooks and other applications and systems

Key Skills

Accounts Payable, Financial Reports & Document, Preparation Sales/Use Tax Payments and Reporting Payroll & 401K Maintenance, Cash Flow Management, Client Reports & Document Preparation, Training New Employees, Policies & Procedures, Procurements, IT Maintenance, HR Administration, Spreadsheet & Database Creation, Customer Service, Accounts Receivable, Aging/Collections

Experience

Managed Care of WNY/PSPI Group Business Manager/HR Administrator –Full Time 715 Wehrle Drive August 2012 - Present Cheektowaga, NY 14225 CCNY, Inc Senior Accountant–Part Time 9159 Main Street May 2014- Present Clarence, NY 14031 Stovroff & Taylor Travel Accounting Manager-Full Time 1127 Wehrle Drive September 1997 – August 2012 Williamsville, NY 14221 Stovroff & Taylor Realtors Accounting Manager-Full Time 1127 Wehrle Drive October 2004 – August 2012 Williamsville, NY 14221

References

Maureen Pierotti

843-315-4493

Retired Relationship Banking Officer

Ken Horton

716-878-1481

VP - Probe Services

Jacque Taylor President

716-912-8925

President Stovroff and Taylor Realtors